How We Used Tech To Supercharge Our HR Process

20 May 2024


The role of the human resources (HR) department has transformed significantly in recent years.

No longer confined to administrative tasks, HR professionals now play a strategic role in driving organizational success and engaging employees.

Central to this transformation is the adoption of HR technology, which has revolutionized processes and helped organizations maximize efficiency and effectiveness like never before.

Octopus and Robusta are creating tailored hub solutions to connect companies with top talent sourced from Egypt’s highly educated and multilingual workforce. We’re using technology to make our HR process as efficient and effective for our partners as it can possibly be.

Let’s take a look at how!

Understanding the Role of HR Technology

HR technology includes software and digital tools designed to streamline and enhance HR operations. From recruitment and onboarding to performance management and employee engagement, HR tech solutions are reshaping the way businesses manage their human capital.

Here’s an example: HR technology can automate time-consuming and repetitive tasks. That means HR professionals can focus on more strategic initiatives. By digitizing processes such as resume screening, interview scheduling, and performance evaluations, businesses can significantly reduce manual workload and increase operational efficiency.

Moreover, HR tech solutions offer powerful analytics and reporting capabilities, enabling HR professionals to gain valuable insights into workforce trends, employee engagement levels, and performance metrics. Armed with this data, organizations can make more informed decisions, identify areas for improvement, and drive organizational growth.

The 'Human Touch' Is An Important Part Of The Process

As the General Manager of Robusta Technology Group's Octopus division, Mona Ibrahim knows about using technology to streamline the human resources process. Mona also says relying too much on AI to select candidates can mean losing great candidates along the way.

In other words, she says the “human touch” is what makes the technology perform best.

“Some people talk about extreme automation (AI, etc) but I honestly believe there is lost potential if we don’t have human interaction inside the process. What makes Octopus stand out is we leverage automation and tools but we also leverage the expertise that comes from human experience we’ve gained over the last 12 years.”

Key Features and Functions of HR Tech

When evaluating HR technology solutions, it's essential to consider the key features and functionalities that align with your organization's needs. From comprehensive HR information systems (HRIS) to advanced applicant tracking systems (ATS) and employee engagement platforms, there is a wide array of options available in the market.

HRIS platforms serve as the backbone of HR operations, providing a centralized database for managing employee information, payroll, benefits administration, and compliance requirements. ATS solutions, on the other hand, streamline the recruitment process by automating job postings, candidate screening, and interview scheduling.

Performance management systems enable organizations to set goals, track employee progress, and conduct regular performance reviews, while employee engagement platforms facilitate communication, collaboration, and recognition among team members.

Selecting the Right HR Technology Solution

Choosing the right HR technology solution for your organization requires careful consideration of various factors, including your organization's size, industry, budget, and scalability requirements. Before making a decision, it's essential to assess your current HR processes, identify pain points and inefficiencies, and define your desired outcomes.

Businesses also need to evaluate the user-friendliness and integration capabilities of HR tech solutions to ensure seamless adoption and compatibility with existing systems. Investing in training and support for employees is also critical to maximizing the benefits of HR technology and driving successful implementation.

Implementing and Integrating HR Tech Into Your Process

Successful implementation and integration of HR technology require careful planning, coordination, and communication across the organization. Developing a comprehensive implementation plan, establishing clear goals and timelines, and assigning roles and responsibilities are essential steps in the process. Don’t take shortcuts!

At Octopus, we work with business partners to develop seamless integration of HR tech solutions with existing systems and processes to avoid disruptions and data inconsistencies. Providing adequate training and support for employees is crucial to promoting adoption and maximizing the effectiveness of HR technology initiatives.

What HR Technology Does Octopus Use?

A reliable ATS is key to managing the hiring process and keeping candidate information in an easy-to-access digital form.

Octopus and Robusta Technology Group use Workable to manage candidate resumes, cover letters and profiles and keep track of candidate emails, scheduling calls or giving feedback on candidate interview performance. Workable also allows us to export useful recruitment reports internally and for our clients .

Internally, RTG uses TestGorilla for talent assessments to screen and identify the best candidates and make hiring decisions faster, easier, and bias-free.

Octopus is also building a “reverse recruitment” platform that will serve as a talent database for job applicants, which Octopus HR team can screen/match with opportunities. RTG’s Marketing Manager Yasmin Reda calls it the “opposite of LinkedIn” because the talent submits their information first and then they are matched with the right jobs.

“We can match a software engineer to the right job a year after they submit their information, for example,” Yasmin says.

Measuring Success and ROI

Measuring the success and return on investment (ROI) of HR technology initiatives is essential for evaluating their impact on organizational performance and driving continuous improvement. Key performance indicators (KPIs) such as employee productivity, retention rates, and time-to-hire can help organizations track progress and assess the effectiveness of HR tech solutions.

Businesses also must leverage analytics and reporting capabilities to identify trends, patterns, and areas for improvement. By regularly evaluating performance metrics and benchmarking against industry standards, your team can identify opportunities for optimization and drive greater ROI from HR technology investments.

How RTG and Octopus Meet Your HR Tech Needs

Leveraging HR technology is essential for optimizing HR processes, driving organizational efficiency, and enhancing employee experience.

By selecting the right HR tech solution, implementing best practices, and measuring success, organizations can unlock the full potential of their human capital and achieve greater success in today's competitive business landscape.

At Robusta Technology Group (RTG), we understand the critical role that HR technology plays in driving organizational success and fostering employee engagement. With over a decade of experience in delivering state-of-the-art HR technology solutions, we are committed to helping organizations maximize efficiency and effectiveness while embracing local needs and cultural nuances.

Our comprehensive suite of HR technology solutions is designed to streamline HR processes, enhance employee experience, and drive organizational growth. From intuitive HRIS platforms to advanced ATS and employee engagement tools, we offer a wide range of options to meet your organization's unique needs and requirements.

Moreover, our team of experienced professionals is dedicated to providing personalized support, guidance, and training to ensure seamless implementation and integration of HR tech solutions into your organization. With RTG as your trusted partner, you can rest assured that your HR technology initiatives will drive measurable outcomes and deliver tangible value to your organization.

Salma Sheiha

Salma Sheiha

HR Business Partner - RTG

Follow me on:

More Blog Posts

How RTG and Mazaya Achieved E-commerce Success Through Partnership

E-commerce . 25 Oct 2023

How RTG and Mazaya Achieved E-commerce Success Through Partnership

In the competitive and ever-evolving landscape of e-commerce, businesses must continuously innovate and adapt to succeed. One effective strategy to thrive in this challenging environment is to establish strategic partnerships within the industry. This article sheds light on the remarkable success achieved through the unique collaboration between Robusta Technology Group (RTG), a prominent provider of digital solutions and services, and Mazaya, Beauty & Fashion retail leader in the Egyptian market

UAE Business Leaders Forecast the Next Wave of Tech Partnership Evolution

Tech . 17 Mar 2024

UAE Business Leaders Forecast the Next Wave of Tech Partnership Evolution

As the UAE anticipates the next wave of tech partnerships, leaders foresee an exchange of knowledge, research, and investment opportunities, aiming to stimulate innovation and expand networks. Robusta Technology Group stands ready to facilitate these partnerships, driving innovation, value creation, and tangible outcomes for UAE businesses.

Digital Transformation in the MENA Region

Tech . 29 Jan 2023

Digital Transformation in the MENA Region

The MENA region is undergoing a significant digital transformation that is changing the way businesses operate. Emerging technologies such as AI, blockchain, and IoT are driving this transformation, and companies that are willing to invest in digital strategies are reaping the benefits. However, there are cultural and organizational changes required to successfully implement digital strategies. In this article, we will examine the digital transformation journey of companies in the MENA region, with a focus on the role of emerging technologies, cultural and organizational changes required, and the lessons learned along the way.

All Insights